Support

Getting help with an app

Email support@dailylightllc.com. To help us sort things out quickly, please include:

• The name of the app and its version (usually shown in the app's settings or About screen).
• Your device model and operating system version (for example, iOS 26 or Android 16).
• What happened, what you expected, and the steps that lead to the problem.
• A screenshot, if it helps.

Please do not send passwords, full payment card numbers or other sensitive information by email.

Purchases, subscriptions and refunds

Payments for our apps and in-app purchases are processed by Apple or Google, not by Dailylight LLC. We cannot see your full payment details and cannot issue refunds directly.

• Apple App Store: manage subscriptions in your device's Settings under your Apple Account, and request refunds at reportaproblem.apple.com.
• Google Play: manage subscriptions in the Google Play app under Payments & subscriptions, and request refunds through Google Play Help.

Deleting an app does not cancel a subscription. Please cancel through the store first.

Requesting data deletion

You can ask us to delete personal data associated with your use of any Dailylight LLC app:

1. If the app has an account or a delete option in its settings, you can use that option directly.
2. Otherwise, email support@dailylightllc.com with the subject line “Data deletion request”.
3. Tell us the app name, and the email address or account identifier you used in the app (if any).
4. We may ask you to confirm your request, to protect your data from someone else trying to delete it.

We will confirm once your request is completed, normally within 30 days. Some information may be kept where the law requires it (for example, records needed for tax or fraud prevention), as explained in our Privacy Policy. Purchase records held by Apple or Google are managed by them under their own policies.

You can also use the same address to ask for a copy of your data, or to correct it.

Privacy and legal

• Privacy Policy
• Terms of Use

Reporting a security issue

If you believe you have found a security vulnerability in our website or apps, please email support@dailylightllc.com with the details. See also our security.txt.

Business contact

Dailylight LLC · Massachusetts, USA
Email: support@dailylightllc.com